The term “sensitive document” refers to information that an organization would not want non-authorized individuals to view. These documents could be damaging to the company in the event that they were released to rivals, or potentially harmful to the public if released to the general public. This information could be anything from earnings statements that end up in the hands of a competitor to confidential research and design documents that are released to the wrong individuals.
Identifying sensitive data within your company is not an easy task. In addition to having higher security standards, this data often must be stored in accordance with the laws such as GDPR (General Data Protection Regulation). Personal information can come in a variety of forms. It may come from call centers, contractors, financial institutions as well as credit card companies and other financial institutions. You should keep a list of every folder, file and mobile devices, as well as laptops and home computers to ensure you know what information is kept in your business.
It’s also important to take into consideration that any file you produce may contain hidden metadata which could reveal sensitive information. This includes the use of geotagging on photos, and embedded information in modern formats for files. It is a good practice to scrub all of your files to remove hidden data before making them public. This can prevent unauthorised users from accessing your sensitive information by making it appear like it was sourced from an inside source.
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